Last updated: June 2025
This Cookies Policy explains how Emergency Hero (operated by EMRGHRO Ltd, company number 15806149) uses cookies and similar tracking technologies when you visit https://emergencyhero.co.uk/. It should be read alongside our Privacy Policy.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. Cookies do not contain viruses or malware and cannot access other information on your device.
We use cookies to:
- Ensure our website functions correctly
- Remember your preferences and settings
- Understand how visitors use our website
- Improve the performance and relevance of our services
- Deliver relevant advertisements
- Measure the effectiveness of our marketing
- Strictly necessary cookies — These are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms. You can set your browser to block these cookies, but some parts of the website may not work as a result.
- Performance and analytics cookies — These allow us to count visits and understand how visitors move around our website, so we can measure and improve its performance. All information collected is aggregated and anonymous.
- Functional cookies — These enable the website to provide enhanced functionality and remember your preferences, such as your region or language. If you disable these cookies, some or all of these features may not work correctly.
- Targeting and advertising cookies — These are set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other websites. They do not store directly personal information but are based on uniquely identifying your browser and device.
We work with third-party providers, including analytics and advertising networks, who may also set cookies on your device when you visit our website. These third parties have their own privacy policies and we recommend you review them. We do not control the use of these cookies.
Third-party services we may use include:
- Google Analytics (website usage analytics)
- Google Ads (advertising and remarketing)
- Meta Pixel (advertising and remarketing)
You have several options for managing cookies:
- Cookie consent tool — When you first visit our website, you will be asked to accept or decline non-essential cookies via our cookie banner. You can change your preferences at any time.
- Browser settings — Most browsers allow you to refuse or delete cookies through their settings. Please refer to your browser's help documentation for instructions. Note that disabling cookies may affect the functionality of our website and others you visit.
- Opt-out tools — You can opt out of interest-based advertising through the following:
- Your Online Choices: youronlinechoices.com
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: optout.networkadvertising.org
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our services. Any changes will be posted on this page with an updated date. We encourage you to check this page periodically.
If you have any questions about our use of cookies, please contact our Data Protection Officer:
DPO: Aaron McwilliamEmail: hello@emergencyhero.comPost: The Lancastrian Office Centre, Suite 5B Maclaren House, Talbot Rd, Manchester, M32 0FP